Dancap Productions Inc. Privacy Policy


Dancap Productions Inc. ("Dancap") has created a privacy policy to demonstrate our firm commitment to protecting customer personal information. Personal information is information that is identifiable to you, and includes information such as your address, telephone number, email address and credit card information. This privacy policy describes what personal information we may collect from you and how we may use and disclose it.

Please review this privacy policy periodically as we may update it from time to time. Each time you visit www.dancaptickets.com (the "Site") or provide us with personal information, by doing so you are accepting the practices described in this privacy policy at that time.

Personal Information We Collect From You


When you purchase a ticket for one of our productions, or when you participate in our promotions or contests, you will likely provide us with personal information. If you provide us with the personal information of other individuals, you will ensure that you have their consent to provide us with their information for the purposes described in this privacy policy. Personal information we may collect includes:

  • Contact Information - such as your name, postal address, phone numbers and email address;
  • Financial Information - such as your credit and debit card numbers and bank and other financial institution account numbers used to process ticket or other purchases;
  • Personal Preferences - such as your preferences for shows and seating, as well as other personal preferences you may communicate to us; and
  • Other Personal Information - such as your spouse or partner's name and dates of significance to you (such as your anniversary and/or birthday).

We do not knowingly collect any personal information children under the age of 13. If you are under the age of 13 and wish to purchase tickets from the Site please ask your parent or guardian to purchase the tickets on your behalf.

How We Use and Disclose Your Personal Information


We will only use your personal information:

  • in connection with the services or products you may request, to respond to your inquiries,
  • to provide you with special opportunities, offers or promotions, or
  • may otherwise be described in this privacy policy or permitted under applicable law.

We may share your personal information with related entities and third party service providers for the purposes described in this privacy policy. For example, we may share your financial information with a bank to process the payment for tickets you have purchased and we may share you address information with a third party who assists us in mailing tickets to customers. We will ensure that all of our third party service providers only use your personal information in compliance with this privacy policy.

We will not sell your personal information and will not provide it to any third party for purposes beyond those identified in this privacy policy unless you otherwise consent.

Contacting You for Offers and Promotions


Unless you otherwise advise us, if you provide us with your email address, we may use it to provide you with promotional information that we believe will interest you. You may provide us with your email address when ordering tickets from the Site, registering with the Site or otherwise in connection with promotional or special offers which you participate in. You can let us know at any time if you would prefer not to receive promotional information by visiting the "My Dancap" section of the Site, clicking on the "opt-out" link contained in promotional emails, or contacting us as described below.

If you, like many of our customers, would like to customize the types of promotional information you receive, you can do so by visiting the "My Dancap" section of the Site.

Although we always strive to accommodate your requests immediately, sometimes it may take up to 72 hours to process your promotional information preferences.

Joint Contests and Promotions with Third Parties

 

Dancap may occasionally offer other goods or services, allow you to make reservations, or allow you to participate in (or register for) contests, sweepstakes or other offers or programs (such as rewards programs, magazine subscriptions, hotel bookings or transportation services) jointly with third parties. If you elect to participate in any of these joint offerings, personal information you provide in connection with your participation (for example, when booking a hotel room with one of our partners) may be collected and used by our partner in accordance with their privacy policy. We may also disclose your personal information to our partners at your request or with your consent.

How We Use Demographic Information


The practices described in this policy do not apply to non-identifiable information. We use non-identifiable demographic information to perform business analyses or to tailor the Site and communications to our customers' interests. We may share anonymous, aggregated (grouped) demographic information with advertisers and other third parties so that they can tailor their advertisements and communications to the appropriate audience.

Cookies
 

Like most websites, the Site uses cookies to help it keep track of your purchases and other activities on the Site and to enhance your overall experience with the Site. We also use cookies to deliver content specific to your interests and to facilitate the retrieval of information so you do not have to re-enter it each time you visit the Site. If you wish to disable these cookies, the "help" portion of the toolbar on most browsers will tell you how. However, if you set your browser to disable cookies, you may not be able to access certain areas or features of the Site.

Our Security Precautions; Geographic Location of Information
 

We employ security measures commensurate with the sensitivity of your personal information to help protect against the loss, misuse and/or alteration of your personal information we collect. We use secure socket layer (SSL) technology to help protect the security of our on-line transactions through the Site. We encrypt your contact information and financial information as it travels over the Internet and we store your financial information on our servers in encrypted form. Your personal information may be transferred to and maintained in whole or in part on computer networks which may be located outside of the state, province, country or other governmental jurisdiction in which you reside, and may be stored on equipment or in facilities leased or licensed from third parties. Your personal information will be protected at all times regardless of location, although it will be subject to all laws of local application in the jurisdiction where it is maintained.

How You Can Access and Update Your Email Preferences, Contact Information and other My Dancap Information; Deleting Information


You may click on the Site's Login link and follow the instructions to modify information you have previously provided to us or to manage your marketing preferences, by indicating which types of promotional emails you want (or do not want) to receive from us. If you would like to delete a My Dancap account that contains your information, please contact us as described below. Please note that deleting your account on My Dancap will not delete all of your personal information contained on our systems to the extent such personal information is needed in connection with our commercial relationship with you.

How to Contact Us Regarding Privacy; Notice


If you have any questions or concerns about this privacy policy or would like to contact us regarding the information you have submitted to us, you can contact us directly at the following addresses:

 By email: privacy@dancapproductions.com

By Mail:

 

Privacy Officer, c/o Dancap Productions Inc., 
5000 Yonge Street, Suite 1705 
Toronto, ON
M2N 7E9 Canada

 

 

 

 

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